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Legal notice

In compliance with Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), RIUSA II, S.A. (hereinafter, “RIU Hotels & Resorts”), the Data Controller for this website, makes this information available to Users, to define its Terms of Use.

In addition to the contents set out herein, specific aspects related to the protection of personal data and the privacy of users of this website are developed on the Privacy Policy and Cookies Policy pages.

Identity of the Controller

  • Company name: RIUSA II, S.A.
  • Business name: RIU Hotels & Resorts
  • Tax ID: A07632474
  • Registered address: C/ Llaud S/N, 07610, Palma de Mallorca, Balearic Islands - Spain
  • Activity: Tourism sector
  • Domain name: www.riu.store

Purpose of the website

The RIU Hotels & Resorts website is intended to:

  • Inform customers and potential customers about their products and/or services, contact details, location, etc.
  • Disclosure of information related to the Controller’s sector of activity.
  • Manage the list of subscribers and users who are affiliated with the website.

Regulatory framework

The activity of this website is subject to the Spanish and European legal framework, and specifically the following legislation:

  • General Data Protection Regulation (GDPR) (EU) 2016/679, of 27 April, which regulates the processing of personal data within the countries of the European Union.
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD), a regional standard (applicable to Spain), which defines and expands many of the concepts and rights present in the GDPR.
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), a regulation that affects websites that, in some way, carry out economic activities by electronic means, as is the case with this website.

Terms of use and responsibilities

Any person who accesses this website assumes the role of User, committing to strict observance and compliance with the conditions set forth herein, as well as any other legal provision that may apply. “RIU Hotels & Resorts” shall not be liable for any damages, either to the user or to third parties, resulting from the User’s misuse of this website.

The following conduct is strictly prohibited by “RIU Hotels & Resorts”. If the User commits any of the acts described in the following points that are also a crime, “RIU Hotels & Resorts” reserves the right to inform the authorities if the commission thereof is verified:

  • Introducing or disseminating computer viruses or any other systems likely to cause damage to the physical or logical systems of the domain owner, its suppliers or third parties. This prohibition also includes scripts that may be inserted.
  • Unauthorised playback of the web content.
  • Accessing (or attempting to access) restricted areas of the platform without meeting the conditions required for such access. As well as revealing data on the operation of the website without express authorisation from its administrators.
  • Circumventing (or attempting to circumvent) payment systems established by “RIU Hotels & Resorts”.

The content of this website may not, in any case, be considered to be a substitute for legal advice.

“RIU Hotels & Resorts” reserves the right to amend any information that may appear on the website, at any time and without prior notice, without any obligation to notify or inform Users of such obligations. Publication on this website is deemed sufficient.

This website has been reviewed and tested for uninterrupted operation. However, “RIU Hotels & Resorts” does not rule out the possibility of certain programming errors, lack of timely availability (for example, in the event of server crashes, or maintenance thereof) or force majeure events, natural disasters, strikes, or similar circumstances that make temporary access to the website impossible.

The User undertakes not to use this website or, if applicable, the services or products offered therein, for activities contrary to the law, public interest or these conditions of use. Therefore, “RIU Hotels & Resorts” is not responsible for the information and content stored, including but not limited to, in forums, chats, web generators, comments, social networks or any other means that allow third parties to publish content. However, and in compliance with the provisions of Articles 11 and 16 of the LSSI-EC, “Riu Hotels & Resorts” makes itself available to all Users, authorities and law enforcement agencies, actively collaborating in the removal or, where appropriate, blocking of all content that may impinge upon or contravene national or international legislation, the rights of third parties, decency standards and public interest. If a User considers that any content exists on the website that could fall under this classification, please notify our staff immediately.

“RIU Hotels & Resorts” reserves the right to deny or withdraw access to the website without the need for prior warning to those Users who violate our Terms of Use, either at its own discretion or at the request of a third party.

Intellectual property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of “RIU Hotels & Resorts” or, where appropriate, the latter has an express licence or authorisation from the authors for the use thereof.

All website content is duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public records, and reproduction and/or publication, in whole or in part, of the website, or its computer processing, distribution, dissemination, modification or transformation, without prior written permission, is not permitted. “RIU Hotels & Resorts” shall ensure compliance with the above conditions, as well as due use of the content presented on its websites, exercising all civil and legal actions that correspond to it in the event of infringement or breach of these rights by the User.

The designs, logos, text and/or graphics not corresponding to “RIU Hotels & Resorts” that may appear on the website belong to their respective owners, who are themselves responsible for any possible dispute that may arise with respect to them. In any case, “RIU Hotels & Resorts” has express and prior authorisation for use of the same. “RIU Hotels & Resorts” acknowledges the corresponding industrial and intellectual property rights of the owners thereof, and the mere mention or appearance on the website hereof does not imply the existence of any rights or responsibility over them on the part of the Controller, nor any endorsement, sponsorship or recommendation by the latter.

Third-party links

“RIU Hotels & Resorts” may make links or other elements available to the User that allow access to other third-party websites. We do not market the products and/or services on these linked pages, nor do we assume any kind of responsibility for them, or for the information contained therein, or their veracity or lawfulness, or for any effects that may arise.

In any case, “RIU Hotels & Resorts” states that it will immediately remove any content that may contravene national or international legislation, or is contrary to decency standards or the public interest, and immediately remove the link to said website, making the content in question known to the competent authorities.

Applicable law and jurisdiction

The language in which this legal notice was drafted and shall be interpreted is Spanish.

The relationship between “RIU Hotels & Resorts” and the User is governed in each and every aspect by Spanish law, to which both parties expressly submit for the resolution of any dispute or issue related to this website or the activities carried out therein.

For their part, if the user is legally resident outside Spain, “RIU Hotels & Resorts” and the User submit to the competent Courts and Tribunals of Spain, expressly waiving any other jurisdiction.